Acing a Phone Interview

In a world of high-speed Internet and endless connectivity, employers are looking for a way to hire who they need fast. The telephone interview is the beginning of the interview process and a critical first meeting to make a good impression. Below you will find a list of things to do before picking up the phone.

Do your research. To avoid sounding like you barely know anything about the company or their performance it is important to dive in and do some heavy reading about the company, the job and the department you’ll be working in. Try reading all their social media sites and any professional websites and articles you can find online. It is always a good idea to make a mental note of recent accomplishments and awards they’ve received and try to work them into the conversation. Complimenting the human resources supervisor on their accomplishments will reflect a positive experience overall.

Set up your space. Make sure to have a quiet place set up for the phone interview to take place. Don’t allow pets or kids to enter the equation during the oh-so-important interview. Print off notes and a dossier of information you collected in your research. It’s also a good idea to practice answering common phone interview questions and phone etiquette so you’ll have an idea of how you want to represent your answers and yourself.

Check your phone. If possible, try to use a landline for a stronger connection and reliable service. If you don’t have a landline available, charge your phone and find a place with good cell phone service and stay put. Avoid texting or calling several people before your interview to avoid interferences during your phone call.

Carry a bottle of water. You’ll likely be nervous during your interview so try having a bottle or glass of water nearby to help quench your dry throat and ease your nerves.

Make a list. The interview will probably come to a close with the interviewer asking if you have any questions. Naturally, some questions you have prepared will be answered during your phone conversation so have several ready to ask in case your top questions get answered. Avoid asking about salary and benefits over the phone, as some interviewers may seem put-off by your eagerness.

Take a deep breath. Relax as much as possible so you sound knowledgeable and calm during your interview. Remember the hiring manager is simply looking to fill a position and wants to see if your qualifications are a good fit for the job. Try to push for a face-to-face meeting at the end of the phone call. Its also a good idea to have a closing statement prepared for why you would be a good fit for the job.

Be sure to check out BBB’s website for accredited businesses and company ratings before your interview. Good luck and happy job-hunting from the BBB team.

Contributed by Casey Hunter, Communications Strategist

Casey is a soon-to-be graduate of the University of Central Oklahoma with a B.A. in Fine Arts. She loves to write, read and learn.

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